resident card renewal
If you a Resident Card holder, we have important information about your card’s expiry date. Click here to learn more
plain sailing with a REsident or Frequent User Card
Do you travel on our Bay of Islands ferries often or are you a Bay of Islands resident? Apply for a Frequent User Card or Resident Frequent User card and top up your account from our online portal or set auto top-ups and make travelling a breeze!
Applications are free. See below for details.

Resident Cards
If you live within our resident area (postcodes 0200, 0202, 0204, 0272 or 0184) you are eligible for a Bay of Islands Resident User Card with considerable discounts. Applications can be made by individuals or a family living at the same address. Proof of address is required.
Frequent User Cards
If you are a business or live outside the resident area postcodes you can still get the benefits of a discount card, online account, auto top-ups and multiple users. Applications are free, so apply today.
If you already have a Frequent User Card and want to log in, please log in at the top right-hand corner of the page at ‘Frequent Users Login’
Please note that applications can take up to 7 business days to process.
Resident discounts
shared accounts
Pay as you go
Set auto top-ups
Read our FAQs
Want to know more? Check our Frequently Asked Questions for all the information on how our Frequent User Cards and Resident Frequent User Cards work.